Jetblue Customer Service Delivery Breakdown - 1687 Words

Introduction This paper hopes to delve into the Jetblue Customer Service delivery breakdown, from February 14, 2007, that nearly caused the company to collapse. It will look at the customer service aspect and compare the expectations of what the customer had come to expect and what the company actually delivered. It will look into the customer service, that lead to JetBlue’s early success and competitive edge against other airlines. It will examine if the Low-Cost Airline can continue to maintain its High-Frills Status. It will look at the impact the breakdown had on the customers, stakeholders, the role ambiguity on how the employees and managers used to handle situations with their wait and see mentality, and the lack of perceived situational control from its employees. We will attempt to predict what JetBlue should try and prepare for and I will give my personal opinion on JetBlue’s response to the breakdown in service in regards to the customer service communication gap and my recommendations with moving forward. Airline Deregulation In order to effectively evaluate the incident, the whole picture must be examined. A mere 20 years after the Airline Deregulation Act in1978, which removed government control from the Civil Aeronautics Board (CAB), which had up to that time controlled all entry and exit into the market, pricing of services the airlines provided as well as mergers, and dealing with all customer issues (Smith, Cox, 2008). Prior to deregulation the CABShow MoreRelatedSupply Chain Operations Management Analysis4582 Words   |  19 PagesOperations Management Analysis of Southwest Airlines Name: University: Course Title: Instructor: Date: â€Æ' Introduction Southwest Airline is said to be the largest airline firm in the world and yet it charges low-fare costs to its large population of customers. Interestingly, it is noted that the company is one that depends on a large pool of suppliers whom are found necessary for the business to operate desirably. Such suppliers are mentioned to include: maintenance firms, fuel suppliers, food suppliersRead MoreE-Commerce at Yunnan Lucky Air5422 Words   |  22 PagesInaki Berenguer, Cai Shijun, Li Liang, Liu Jing and Ningya Wang cutting edge of technology and reap the same rewards as Southwest Airlines and similar U.S. competitors. Yet Lucky Air’s executives had to decide what was right for their company, customers, and market. 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Some content that appearsRead MoreUnited Airlines23407 Words   |  94 Pagespassenger services.[i] United experienced extensive growth in revenues and international services during the 1990’s by joining Star Alliance, which brought United together with numerous international airlines including Air Canada, Lufthansa, SAS and Thai Airways. This allowed the alliance members to overcome their individual inadequacies by achieving an unparalleled global partnership. [ii] Early on, United became an industry leader by working with its employees, customers, and shareholdersRead MoreMarketing Mistakes and Successes175322 Words   |  702 PagesPublisher for permission should be addressed to the Permissions Department, John Wiley Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201)748-6011, fax (201)748-6008, website http://www.wiley.com/go/permissions. To order books or for customer service please, call 1-800-CALL WILEY (225-5945). Library of Congress Cataloging in Publication Data Hartley, Robert F., 1927Marketing mistakes and successes/Robert F. Hartley. —11th ed. p. cm. Includes index. ISBN 978-0-470-16981-0 (pbk.) 1. Marketing—UnitedRead MoreRyanair Analyses44239 Words   |  177 Pages Theory of Generic Strategies 3.2.2. The Resource-based School 3.2.2.1. Theory on SWOT analysis 16 18 24 20 23 25 27 4. The low fare airline business model 4.1. Introduction 4.2. Differences between the LFA model and the FSA model 4.2.1. The service factor 28 29 29 2 4.2.2. Turnaround times 4.2.3. Homogenous fleet 4.2.4. Point-to-point travel vs hub-and-spoke travel 4.2.5. Higher seat density 4.2.6. Choice of airports 4.2.7. Distribution system 4.2.8. Frequent flyer programmes 30 31 31Read MoreExploring Corporate Strategy - Case164366 Words   |  658 Pages– strategy development in the multistakeholder context of public sector services. BBC – structural changes to deliver a better service. Sony (B) – more structural changes at the high-tech multinational. Web Reservations International – growth of an Irish SME company through its online reservation system and business model. NHS Direct – using communication and information technology to provide new ‘gateways’ to public services. Doman Synthetic Fibres – resource planning for new products in the syntheticRead MoreCoaching Salespeople Into Sales Champions110684 Words   |  443 Pagesdone a tremendous job outlining the importance of coaching versus managing. Implementing Keith’s playbook will drive the development of high performance salespeople and superior results.’’ Kelly Carioti, Vice President of PepsiCo, Specialty and Self-S ervice Retail ‘‘There are very few good books published for sales managers and most of them are ï ¬ lled with biased ideology and abstract concepts. Keith Rosen’s book is refreshingly practical. It contains concrete steps on what to coach, how to coach and

The Problem Of Illegal Immigration - 3985 Words

Illegal immigration, particularly of unaccompanied minors and single mothers, has increased to an unmanageable level and become a contentious and confusing political topic. This paper will effort to outline the current situation by providing background of the issue here in the US, describe the drivers that lead to the peoples’ emigration from their largely Central American home countries – including an examination of US responsibility in the destabilization of these countries, - and what measures can be taken in both the US and home countries to help bring the situation under control and manage immigration for these populations going forward. Earlier this year, stories about mass migrations of children and young mothers coming to the†¦show more content†¦Any solution to the current situation will ultimately be equally complex and must involve actions taken both in the United States and in the countries from where so many are leaving. Though this issue has seen tremendous traction in the media this year, this has been a problem over the last several years. Before the spike in immigrants seen three years ago, the United States routinely apprehended between five and ten-thousand unaccompanied minors each year. In addition, before the spike, the minors predominately were Mexican, not Central American. With the spike, the demographics of the immigrants seemed to change overnight, and the numbers of immigrants from the Northern Triangle have far surpassed those coming from Mexico. Since 2011, the numbers of unaccompanied minors has doubled each year, from eight-thousand in 2011 to twenty in 2012, to near forty in 2013. For fiscal year 2014, the Customs and Border Patrol estimates that more than eighty-thousand minors will have been apprehended at the border. Further, they have published estimates that show they expect to see numbers in excess of two-hundred-thousand in fiscal year 2015. It is important to show that the flow of minors from Northern Triangle countries is not unidirectional to the United States. Other countries in the region are also seeing large numbers of migrants coming across their borders. People are seeking refugeShow MoreRelatedImmigration Problem Of Illegal Immigration1530 Words   |  7 Pagescountry has its own unique problems. One of its greatest problems is that of illegal immigration. Recently, the country has been made aware that its illegal immigration problem that it is working so hard to correct, is frankly failing. To date, it has seemingly not done its best to correct the issue though. America must fix the major problem of illegal immigration before it becomes too out of hand. The existing American immigration policies fail at regulating immigration from the Mexican border dueRead MoreThe Problem Of Illegal Immigration1508 Words   |  7 Pagesshould first know what are the causes then they can suggest solutions to fix the proble m or block it. Illegal immigration has been a problem that has plagued the United States for many years. Most people wish to find solutions to help the United States to prevent illegal immigrations. Since the number of illegal immigrants is increasing and there have not been any positive solutions to prevent or reduce this problem, many researchers keep researching for helpful solutions. Although the United StatesRead MoreThe Problem Of Illegal Immigration1046 Words   |  5 PagesRecently, illegal immigration has been a major issue that has affected many civilians in America. This problem has been made from migrates who try to enter the country of America without any form of identification, currency, education, or medical stability. 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Immigrants cross the border either by the means of, swimming, using fake documents or by the means of using work visas. â€Å"Nearly half of the 12 million-plus illegal aliens in America arrived legally with non-immigrant visas,† said David Seminara, a tenured member of the U.S. Foreign Service (Illegal Immigration). Usually afterRead MoreThe Problem Of Illegal Immigration1853 Words   |  8 PagesRegardless of what your personal beliefs are on the matter, the topic of illegal immigration has exploded into the spotlight with the upcoming 2016 election. The best estimate at this point, although there are no exact figures, states that there are nearly 12 million people living illegally in the United States. Opinions are as diverse as America’s population, ranging from tighter border security and the criminalization of anyone caught entering the co untry illegally to opening the borders and issuingRead MoreIllegal Immigrants : A Big Problem With Illegal Immigration1150 Words   |  5 Pagesis a big problem with illegal immigration. Illegal immigration is an enormous issue that during the 2016 presidential primary debates. It was a problem when President Obama took office eight years ago, and it is an even greater problem now that he is getting ready to leave office. Most Americans want the border closed, but that will only solve half the problem. The other half of the problem can be solved by deporting the illegal immigrants that are already in the United States. Illegal immigrantsRead MoreIllegal Immigration Is A Problem For The United States1361 Words   |  6 PagesIllegal immigration has been a problem for the United States for a long time. This is not a new phenomenon and thousands of illegal immigrants have come into US through either the Mexico border, the Pacific Ocean, or through many other ways. Some people entere d in country legally through a visit visa, but then have stayed illegally and are working in various places. Illegal immigration is a double enclosed sword; one hand it provide the local economy with cost benefits as the illegal immigrants areRead MoreThe Illegal Immigration Problem Of The United States Essay2173 Words   |  9 PagesLone Star- North Harris THE ILLEGAL IMMIGRATION PROBLEM IN THE UNITED STATES TODAY MIDTERM RESEARCH PAPER Amee Jagtap Immigration Law Professor Delesandri OCTOBER 19, 2016 ABSTRACT: Illegal immigration into the United States is occurring at massive scale. More than 10 million undocumented aliens currently reside in the U.S., and the population

Contribution of the EYFS to young children’s development and learning Free Essays

Introduction Early Year Foundation Stage (EYFS) setting is an important surrounding for young children’s development. Positive relationships are built at this stage, where children learn through respectful and caring interactions. Practitioners are also able to give priorities to main person, and respectfully react to children and their parents’ respective opinions. We will write a custom essay sample on Contribution of the EYFS to young children’s development and learning or any similar topic only for you Order Now The enabling environment at EYFS provides children with the needed time, space and materials to express themselves through plays, investigations and explorations of new ideas (Wood and Attfield, 2005). The practitioner is able to observe, organise and plan the flow of activities. Significantly, it is at this stage where a practitioner is able to identify the difference among children in terms of unique capabilities. In essence, developmental rates for children differ, with varied interests mostly influenced by the different socio-cultural and family backgrounds. Positive interactions Young children often rely on adult educators to stimulate and sustain their learning (Broadhead, Howard and Wood, 2010). One of the key goals of the EYFS is to create the ideal condition for learning to take place. EYFS also allows children to know the practitioners, thus enhancing trust and rely upon the adults for support. Studies show that â€Å"young children have their own ideas about what they wish and want to do† (Broadhead, 2010, p.29). Given freewill to choose what they want, they would passionately pursue their chosen career over those preferred by family members. Bringing children together in the EYFS programmes also provide them with the opportunity to share individual knowledge with each other. Through group plays, individual child is able to initiate their destiny, take the lead, make choices, and develop individual thinking capacity as well as new ideas. They are also keen to draw sense from things in their surroundings. The positive interaction is also observed in the manner in which children adapt play as a form of learning. Play is recognised as an important aspect of well-being and development of children. United Nations Convention on the Rights of the Children (1989) states that play should be a fundamental commitment within the EYFS. Although the relationship between play and learning is not straightforward, research evidence suggests that different types of play â€Å"help children to learn and to become confident learners in their future lives† (Wood and Attfield, 2005, p.113). Other researches also indicate that children’s learning is enhanced when they interact with skilled adult in certain ways, thus promoting their good progress (Miller and Almon, 2009). The benefits of playful approaches to learning can never be overstated in the effective development of young children. EYFS settings are made with certain guidelines that focus on both short term and long term success. The best outcomes of children’s learning is often found in places where learners are exposed to a myriad activities, including initiatives spearheaded by children themselves and supported by skillful adults. The interaction between young children and skilled adults at EYFS has the ability to increase adult support. Studies have indicated that too little adult interaction and support can limit a child’s learning process (Miller and Almon, 2009). Similarly, play with adults although can be rich and be full of purpose, may be full of chaos and repetitive to an extent that it limits learning and exploration among the young children. The interaction is a critical aspect that will ensure the young children get professional support even as they grow and learn. Opportunity to listen to children EYFS allows practitioners to listen to young children and understand what they should be taught. At the same time, practitioners are able to set new challenges within the context that the young children can recognise. When the children are brought together through EYFS, the practitioners are able to acknowledge individual child’s ability and be fully aware of what they can learn, thus allow them to plan and provide for every stage in the learning process (Broadhead, Howard and Wood, 2010). When relationship has been developed between young children and adult practitioners, the latter knows the right thing to engage them during play, through the use of sounds, gesture, movements or objects (QCA, 2005). The practitioner is able to judge the extent of their engagement with the children during play, and when they are ready for the introduction of new skills. Practitioners, as skillful adults, use the EYFS to support and enhance young children’s learning by selecting from pool of strategies available and matching them according to the specific needs of the children. In the EYFS setting, decisions such as what to give children and what best ways to help them learn are made several times each day. A skillful practitioner is able to learn the children’s needs through listening to them in an EYFS setting, where they can also learn the nature of play and playfulness each child possess. Increase effective teaching Children often cherish moments when they are in control and periods when they acquire the feelings that they are autonomous in their daily learning. Neuroscience studies have shown that children are well motivated and intelligent learners who explore everything around them (Lancaster and Broadbent, 2003). Thus, when children are brought together in an EYFS, the teaching becomes more effective because the practitioners are able to build the right conditions for learning. Adults are also able to manage the pace of activities and ensure they learn through stimulating opportunities. When balance between spontaneous plays is established, the practitioner is able to evaluate the children’s choices and achievements and provide a guiding principle of learning to increase effectiveness. It is established that â€Å"too much directed activity often deprives children of the opportunity to engage actively when learning† (Broadhead et al., 2010). EYFS practitioner can increase effective teaching by arranging time, space and activities within the daily routine programme to reflect the overall combination which significantly support wellbeing of children. A combination of child-initiated plays and adult-led playful activities allows professionals to choose the right approach that will not only enhance the developmental stage of the children but also provide individual and group support as a form of effective teaching (Miller and Almon, 2009). For example, a particular day can be set to allow free play between children without any adult’s involvement. This approach provides children with the needed space, independence and relaxation. At the other end of the scale are days when short sessions are carefully planned and structured with activities that are useful when teaching specific skills. At the EYFS setting, skillful practitioners are able to impact young children positively by teaching them how to build positive identities through collaboration. Young children are also able to develop caring relationships with other people, manage and take risks, experience success, develop resilience, cope with failures, and develop ‘can-do’ attitude that is critical in the modern world’s increasing competitive environment. The high-quality provisions at EYFS are essential for children in their attempts to develop positive dispositions, which is the foundation for long-term learning success. Unique Child’s opportunity to learn Children often have different development rates, varied interests, different cultural backgrounds and unique families that define their early life experience (Rogers and Evans, 2008). EYFS themes allow them to explore these abilities, and design what fits each child according to their background. At the EYFS setting, practitioners are able to plan and structure activities that can be essential in the teaching of specific skills. This stage of teaching can benefit children with recognised special educational needs. Young children are also able to build their vocabulary and demonstrate to them how to use specific tools and equipments. Neuroscience studies show that human brains develop and function in an exploratory setting (Tovey, 2007), which is essentially offered at EYFS. The freedom to combine resources at the EYFS in many varied ways is important because of the flexibility of the cognitive development process. Unique children are able â€Å"to build pathways for thinking and learning, and to make connections across areas of experience in the process† (Miller and Almon, 2009). Theories of learning and development agree with the perspectives developed in brain research that learning is both individual and social, and that young children, particularly the ones with unique abilities, are not passive learners (Miller and Almon, 2009). These children drive their learning and development through selective choices on what they like, individual interests they make in these activities, the knowledge they acquire, and their motivation to do things with competence. Broadhead, Howard, and Wood (2010) observe that choices and interests of unique children are the driving forces that build knowledge, skills and understanding. For example, the children are constantly learning about themselves as well as their socio-cultural worlds when they play with other children and skillful adults Conclusion Young children learn in several ways as they grow up. First, it is recognised that children learn through play, both amongst themselves and with adults. It’s through play that children are able to explore, investigate and develop ideas. Young children also learn at the presence of other people, which allows them to develop emotional security and social skills. Through EYFS, children are able to meet these needs by being active and talking to themselves. They are also shown how to do things and how to meet physical and mental challenges, thus helping them develop lifelong learning habit. References Broadhead, P., Howard, J. and Wood E. (2010). Play and Learning in Early Childhood settings Theory and Practice, Sage, London. Lancaster, Y.P. and Broadbent, V. (2003). Listening to Young Children, Open University Press, Maidenhead. Miller, E. and Almon, J. (2009). Crisis in the Kindergarten: Why Children Need to Play in School, College Part, MD, Alliance for Children. QCA (2005). Continuing the Learning Journey: INSET Package, QCA, London (ref. QCA/05/1590). Rogers, S. and Evans, J. (2008). Inside Role-Play in Early Childhood: Education, Researching Young Children’s Perspectives. Routledge: London. Tovey, H. (2007). Playing Outdoor: Spaces and Places, Risk and Challenge. Open University Press: Maidenhead. Wood, E. and Attfield, J. (2005). Play, Learning and the Early Children Curriculum. Paul Chapman: London. How to cite Contribution of the EYFS to young children’s development and learning, Essay examples

Marketing and Communications International Education

Question: 1. Identify and explain the marketing concept, the marketing mix and the components of the marketing communications mix. 2. Explain the relationship between the marketing environment, its impact upon organisational decision making and consumer behaviour. 3. Discuss the factors that determine competitive advantage within organisations 4. Explain key theories, concepts and models underpinning business communication to create effective communications. 5. Examine and discuss organisational issues and challenges that impact on the effectiveness of business communication through the use of pre-defined criteria to assist in improving communication within the organisation. 6. Demonstrate an application of concepts and techniques related to business communication processes used within the workplace. Answer: Introduction All profitable and non-profitable organization involve themselves with different audiences to chase their objectives of business and marketing. It is a management process, and this process is known as marketing communications. The involvement deals with a communication system which occurs between the staffs, employees and customers of a company. Communication process can be in the form of a message or social media. Examples of profitable organizations are TESCO, Walmart, Marks Spencer, etc. Examples of non-profitable organizations are OXFAM, Cancer Research UK, Royal Society, etc. In marketing process, communication is utilized as an integral portion of the various relationships that organizations share with customers. The organizations which are discussed in the examples are leading organizations. Apart from these, many small organizations also require and utilize communications in marketing for conveying the essence of their services and products as well as to involve their audien ces. These organizations have suppliers, retailers, value-added resellers, wholesalers, distributors and other retailers. They join so that they can achieve the goals and objectives of the company. Today, an increase in digital media and the internet aided the organization to communicate with their potential customers regarding selling of products and receiving feedback. It also improved communication system between suppliers, distributors, financiers, employees and communities of a particular organization. The marketing mix, concepts and its components In a marketing process of OXFAM, the essential fundamental elements include the concept of promotion, product, place, and price (Otubanjo, 2013). By another name, it is known as the 4 Ps of marketing. The 4 Ps of marketing help the marketing manager to develop successfully a strategy based on promotion and services of products to customers. Firstly, the product or merchandise is something which can be sold in the market, satisfying the customer needs and demands. Products can be in the form of goods or raw materials. In the case of places, the buyers look for places where they can find products. The place also gives ideas about the places of competitors. The price deals with the cost of products (Otubanjo, 2013). The promotion is the strategy behind advertising of product to target customers. The extended three factors of the marketing mix are people, process, and physical evidence. According to the formal one, all organizations are operated by general population such as employees, s taffs and Managing Director of the company. In processes, the conveyance of companys administration is completed with the client display so how the management is conveyed is at the end of the day part of what the shopper is paying for (Milanovic and Bucalina, 2014). In the case of physical evidence, almost all authorities integrate some physically related components irrespective of the possibility that the central part of what the purchaser is paying for is intangible. The communication mix is a term used for the promotion of the organizations products to target customers. The components of marketing communication mix includes: Advertising It deals with the promotion of services and products to public for its business growth. Promotion and Discount It is similar to advertising. The difference is that the products are sold at a discount price. Personal Selling It involves selling to products to public direct or direct marketing element. Public Relations It is also similar to advertising, but it includes mass media to communicate with the public (CirikoviĆ¡, 2014). Direct marketing It involves personal selling and sales promotion. Event Sponsorship It happens when an organization pays for activities like entertainment, sports or community activities. Marketing environment and its impact on consumer behavior and decision making of the organization In 1942, OXFAM was founded. It is an independent relief, development and campaigning organization. It works with others to overcome suffering and poverty of the world. It employed around 1070 people in the United Kingdom (Luck, 2010). The marketing procedure of OXFAM consists of outdoor advertising and TV, mailings as well as online advertising. These marketing methods were developed and set by Fundraising Standards Board (FRSB) and Advertising Standard Agency (ASA). They oversee a transparent and independent scheme of fundraising. As a charity organization, OXFAM facilitates fundraising which transmits into different strategies of marketing within various teams for promoting about the entertainment and supporting team of the organization (McGregor, 2015). It also uses campaigning procedures which allow them to inform people about the upcoming activities and methods such as demonstrating and petitioning. These raises awareness. Based on non-profitable organizations like OXFAM, the number of choices made by the consumers contains consideration and motivation. The consumer behavior of a non-profitable organization can be determined by the treatment of the organization towards the consumer. The company does not profit from them. Therefore, they trust the company which will help them regarding facilities provided to the needy peoples. For example, a boy is an orphan and suffering from poverty and lack of nutrition(McGregor, 2015). Therefore, it is the responsibility of these organizations to take care of the boy by providing adequate food, education and all the fundamental requirements of a normal lifestyle. Factors determining the competitive advantage of the organization Organizations such as OXFAM sustain and creates a competitive advantage to upgrade, improve as well as innovate their competitive advantages over time. The success based on competition market can be improved by moving early in each process and product generation. There are some factors which determine the competitive advantage (Kamat, 2012). It is based on Michael Porter known as Porters five factors, they are as follows: The power of suppliers It determines the capacity level of a supplier. There are some reasons for the power of supplier. Firstly, input cost about selling price of the product. Secondly, the supply industry must have a higher profit than buying industry. Threats of new entrants It refers to the threat of new competitors entering in the market with innovative products. The power of buyer It determines the purchasing strength of a customer. Here, customers can bargain the product price (IEEE Consumer Electronics Magazine - Call for articles - Winter issue 2012/2013: The impact of internet of things (IoT) on Consumer Electronics, 2012). Competitive rivalry - Here, the important part is the number and capability of the competitors. If competitors are more, then products are offered based on attractiveness and low price. Threats of substitution This factor depends on the customer. If the company supply an android phone in the market, people may outsource the product by substituting the Android version which is a threat to the enterprise. Concepts, models, key theories of communication in business The operation of an organization like OXFAM can be processed by effective communication. An effective communication includes four fundamental ingredients such as clear communication, concise and easily understood by the receiver, honest as well as complete communication. There are five steps are observed to determine an effective communication. The first step is about identifying the message in which it deals with the type of information required to be communicated and reasons behind that. The second step is about targeting the audience. The next one is deciding on time (Anvari and Atiyaye, 2014). The fourth step is determining the format which determines the best format for communication. The last step is communicating and reviewing which deals with the operation of communication and examining to see if it worked. The sender-receiver model Figure 1 Figure 1 represents a sender-receiver model based on the communication system. It is one of the famous simplest communication models from others. The sender sends a message or information to the end user, and the end user receives the information. In a sender-receiver model, the elements are: Message It is the output of encoding. A message contains data and information (Arhipova and Sergeeva, 2015). Encode Encoding is the process of translating ideas or thoughts into a form of language which can be understood by the receiver. For example, written English or spoken French. Noise During the communication process, something interferes with the understanding and sending of the message. It is called noise. Medium Medium is the way of sending a message. For example, telephonic way, through email and face-to-face conversation. Decode It is the process of translation of messages like information by the receiver from the medium into their thoughts. Impact of organizational challenges and issues on effective business communication There are many organizational problems and challenges in OXFAM, which highly impact on effective business communication. Sometimes problems occur during the operation of business. The problems occur due to the result of a poor communication system which takes place in the working environment of the business. The boss of the company may not receive crucial emails from the subordinates (Silbey, 2013). On the other hand, any order might not have shipped on time. This happens due to missed phone calls. As a result, customers do not receive products or services on time. There are three fundamental factors due to which communication problems arise such as the morality of the employee, lower efficiency and decreased innovation. Poor communication in a business like oral or written can barricade the efficiency of the organization such as OXFAM. It happens due to lower efficiency of the business. Effective communication skills play as a significant role in successfully completing any large or small projects. The improvement in communication can be increased if multiple employees team up to complete a large project. As a result, departmental skills can also be enhanced. The project of the company will be inefficient and slow if they do not implement precise practices in communication (Silbey, 2013). On the other hand, the morality of the employees means the motivation of the workers. If communication skills are poor, every employee will lack enthusiasm regarding working with their assignments. It will also demoralize the employees as they will be forced to sit and work out boring and dull presentation. As a result, it will lead to monotony and confusion. Other issues are problems in understanding language, per sonal issues, and lack of feedback as well as hiring new employees. Techniques and concepts of improvement of business communication process The problems based on business communication process can be resolved by improving the communication skills of employees, staffs, managers and customers of that company. First of all, listening is very crucial in the communication process. It is important for a listener to focus entirely on the body language, nonverbal cues, and tone of voice of the speaker. Secondly, paying attention to nonverbal signals also improves communication skills. This awareness can aid a person to connect with others and to express itself what he or she means. It also helps to navigate challenging situations and aids in building a better relationship. The next one is checking the stress which helps a person to stay calm under extreme pressure. All these improvements act as a catalyst for improving communication skills in non-profitable business since this type of business has excessive work pressure. Moreover, meeting different persons develops communication skills. In this technique, conversations can be in the form of telephonic way, e-mail or by face-to-face. For example, the manager of OXFAM arranges a regular meeting with the employees to discuss the work progression and development of the companys infrastructure. The discussions also include the rules and regulations regarding removing poverty. This lead to the increase in the relation to the employees, staff and managers with the customers. Another technique includes delivering promises to the customers and creating a team project. The delivery of a promise to a client and fulfilling them establishes a trust and improves the relationship between the company and the customers. Apart from the promises made to the customers, building a team project also tightens the communication system within the organization. If the manager makes a team with some employees to do a particular project which helps them to finish the project on time with less effort. Conclusion In the period of increasing market value of marketing and communication system, this report is based on the improvement of marketing strategies and techniques of OXFAM. This report is mainly concerned with the communication procedures and its growth so as to improve the market for a non-profitable organization. Today, OXFAM started recruiting executives for marketing and communication to join OXFAM unwrapped team. It is the team which includes charity gift scheme and selling gifts such as famous OXFAM goat. Promotion Story Board The storyboard is based on the promotional mix, theory and decision process of a non-profitable organization. The product can be selected by the following factors such as the type of product, use of product, product complexity, and type of market, purchase quantity and frequency, an available fund for market promotion, the size of the market as well as stages of product life cycle. It is crucial to know the type of product before promoting the product in the market. The product can be classified into many groups. They are branded and non-branded products, necessary products, new or luxury products, etc. It is recommended for the non-profitable organization to promote non-branded, necessary products. Non-branded products are not at all very costly. The organization should look at the use of the product. The use of the product can be a consumable and necessary product or industrial product. Therefore, it is clear that the non-profitable organization should promote the consumable and ne cessary product. Personal selling is good for complex and innovative products because personal selling requires personal explanation and observation. The organization should also look sat purchase quantity and frequency of the product. Another factor is the availability of funds which can be collected by two methods. The first one is advertising via radio, televisions, magazines and newspapers which are costly, and the next one is personal selling which is comparatively cheaper. All non-profitable organization must apply multi-attribute choice theory so that they can use different strategies for various types of decisions. The particular choice was made so that during the market crisis, they can go through various strategies for the market development. References Anvari, R. and Atiyaye, D. (2014). Determinants of Effective Communication among Undergraduate Students. International Education Studies, 7(9). Arhipova, S. and Sergeeva, O. (2015). Features of the Information and Communication Technology Application by the Subjects of Special Education. International Education Studies, 8(6). Cirikovi, E. (2014). Marketing Mix in Tourism. AJIS. IEEE Consumer Electronics Magazine - Call for articles - Winter issue 2012/2013: The impact of internet of things (IoT) on Consumer Electronics. (2012). IEEE Consumer Electron. Mag., 1(2), pp.13-13. Kamat, S. (2012). Time to Market: Handheld Consumer Electronics Devices and Its Impact on Software Quality. IEEE Consumer Electron. Mag., 1(4), pp.40-46. Luck, D. (2010). Assessing the marketing environment. Oxford: Butterworth-Heinemann. McGregor, S. (2015). Framing consumer education conceptual innovations as consumer activism. International Journal of Consumer Studies, 40(1), pp.35-47. Milanovic, V. and Bucalina, A. (2014). The development of the 'customer lifetime value' concept. Marketing, 45(2), pp.113-130. Otubanjo, O. (2013). The Extended Corporate Identity Mix. IJMS, 5(1). Silbey, S. (2013). Organizational challenges to regulatory enforcement and compliance. Los Angeles: SAGE.

Frankenstein Close Reading free essay sample

This passage, the paragraph located at the bottom of page 138, and bleeds over onto page 139, comes from the part of the novel in which Victor Frankenstein is almost home from his ordeals in Ireland. While in Ireland, Victor promised to make a female companion for his Creature, but then throws his work into the sea, as he realizes that he does not actually want to create this second being because of the chaos it may cause. Enraged by this, the monster murdered Victor’s friend, Henry Clerval. After becoming sick by this news, Victor’s father comes to retrieve him and bring him back home to Geneva. While on his journey home, he receives the letter from Elizabeth Lavenza, Victor’s adopted â€Å"cousin†. This passage is a paragraph taken from this letter from Elizabeth to Victor. The main significance of this passage is that it shows the theme of love. Elizabeth loves Victor with her entire being, quite simply put. We will write a custom essay sample on Frankenstein Close Reading or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This is a common theme in this novel, love. Victor shows love to many of the people in his life, including his parents, his siblings, Justine Moritz, Henry, and, of course, Elizabeth. However, the people that he love tend to die. His mother dies early in the novel, his brother William is murdered by the Creature, Justine is executed for Williams murder, and Henry is murdered by the monster. All of these deaths of the people Victor loves, and who love him, may foreshadow Elizabeth’s death, which does come by the hands of the monster in the next chapter. Elizabeth is the narrator of this passage, as she is the one who has written the letter to Victor. It may be said that Elizabeth is writing in a melancholy tone. This can be proven with the fact that she is writing from her heart, and uses somewhat depressing phrases. She says, â€Å"it is your happiness I desire as well as my own†¦even now I weep†¦I, who have so disinterested an affection for you, may increase your miseries tenfold by being an obstacle to your wishes† (Shelley 138). She only wants the best for Victor, and weeps over the fact that he might not be happy in a marriage with her, and that she might in fact impede his happiness. This shows that a melancholy tone is present, because she is sad while writing, and conveys that into her letter. In addition, this furthers characterizes Elizabeth as a woman who is madly in love. This passage can also help give readers insight as to how Victor’s antics—by leaving Geneva for long periods of time, and not having much contact with home—has on the psyche of Elizabeth. In short, this passage is Elizabeth spilling her heart to Victor. She truly does love him, but she has doubts of his love for her. If he would not be happy in a marriage with her, she would feel horrible. All she really wants from Victor is confirmation of his love.

Subvert and Suborn

Subvert and Suborn Subvert and Suborn Subvert and Suborn By Maeve Maddox A reader has asked for a discussion of the words subvert and suborn. Both are verbs and both have been used with meanings no longer common. Deriving ultimately from a Latin word for â€Å"to overturn,† subvert came into English from French subvertir, â€Å"to raze, destroy completely.† The meaning has developed from the literal destruction of a town or building to mean the overturning of an established practice or belief. Example: Critics assert that allowing women to become priests would subvert apostolic teachings regarding the role of women in the Church. Subvert was once used to mean the bringing down of a nation or a state, but now the sense is â€Å"to undermine without necessarily bringing down the established authority.† Example: Efforts are being made by means of sabotage to subvert that country’s efforts to build a war machine. Socrates was accused of subverting youth with his teachings. This sense of subvert is â€Å"to corrupt or pervert a person, or a persons mind, causing the person to turn away from a path or belief regarded as right or proper.† Jazz and rock music have been criticized as subverting youthful morals. Literary critics use the word subvert in terms of challenging and undermining a conventional idea, form, or genre by presenting it in a new way. An example of this use of subvert is the way Joss Whedon took the clichà © of the helpless, usually blonde, beauty who enters an alley to be murdered by a monster, and turned it on its head to create the character of Buffy the Vampire Slayer. He â€Å"subverted† the horror genre. Subvert applies principally to the overthrow of ideas. Suborn has to do with causing an individual to commit a crime. Like subvert, suborn entered English by way of French. It meant â€Å"to induce a person to commit a crime, especially to give false testimony.† It now means â€Å"to cause a person to commit perjury.† The fictional ADAs on TV’s Law and Order often use the term â€Å"suborning perjury.† The legal term is defined as â€Å"the criminal offense of procuring another to commit perjury, which is the crime of lying, in a material matter, while under oath.† Note: ADA stands for Assistant District Attorney. In most U.S. jurisdictions, the District Attorney represents the government in prosecuting criminal offenses. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:10 Rules for Writing Numbers and NumeralsGrammar Quiz #21: Restrictive and Nonrestrictive ClausesThe Difference Between "Shade" and "Shadow"

Higher and Individual Education Schools Essay Example | Topics and Well Written Essays - 1500 words

Higher and Individual Education Schools - Essay Example As the report declares schools of higher education are similar in many aspects, which many people are aware of including registration processes, teaching programs and the relationship between students. This is irrespective of whether they are universities, middle level colleges or community schools. Other similarities across the schools that offer higher education include the use of cards to enter various departments and to access various facilities such as libraries and computer rooms, the selection of courses according to one’s abilities, interests and talents in addition to the use of course timetable with respect to place, time and classroom.This paper stresses that  these schools of higher education are not deficient of differences, some of the notable ones being in matters pertaining to accommodation and meals. As regards students’ accommodation, all schools admit students based on bed capacity. However, it is clear that owing to the eminent limitation of space and student hostels, many colleges have allowed students to seek accommodation outside of their school confines, which means that students operate from outside the school, completely independent of the school management. This has become very attractive and students in these schools have now preferred even to share a house out of the school confines and operate from there than to have accommodation in the school premises.

Early Intervention to Prevent Divorce Essay Example | Topics and Well Written Essays - 500 words

Early Intervention to Prevent Divorce - Essay Example 277). It's vital that couples understand the impact of marriage on the community and children. The information made available in respect to communication, the help available, and society's expectations is of great importance. It is unfortunate that due to the complexity of the subject little success can be verified with educational programs including PREP (pp. 275, 277). Stanley's suggestion that delaying marriage through a deliberation period may be beneficial, but would not be practical on a mandated level. Beyond being unworkable, a delay has shown no positive effect (p. 273). Some couples will change their mind during this period, but that does not indicate that their marriage would have ended in failure. Our best approach to premarital education is to professionally counsel the couple with the intent of imparting the importance of the union and a method to signal for help in times of distress. This essay is an adequate summary of Stanley's article. The writer covers the main points of the paper and generally agrees with the author. The essay falls a little short on analysis of Stanley's data. Some of the statements in the essay are not supported, or at least not documented, in reference to Stanley's statements. However, it did call for an opinion so this may be a minor issue.

King, Martin Luther. Letter from Birmingham Jail Essay

King, Martin Luther. Letter from Birmingham Jail - Essay Example Dr. King responded to the charges against his being an â€Å"outsider†, and of the methods he brought from outside by clearly stating that he served as the president of the Southern Christian Leadership Conference (SCLC), an organization that operates in all the states of the South. This was the argument that Dr. King used to state that he was not in any way an outsider in the issues that affects a state in the South. Dr. King said that he was called upon by the local affiliate of SCLC in Birmingham to engage in a nonviolent direct action program and so he was not in any way an outsider as he had organizational ties in Birmingham. He also believed that the methods that they claim he brought from outside are the only things that could deal with the problems of racial injustice and segregation as the other methods are rather too lame in solving these problems (King). Luther King was an African-American activist from Atlanta and he was accused of being an ‘outside agitatorà ¢â‚¬â„¢ when he went to Birmingham. King responded by stating that, he cannot sit idly in Atlanta and turn a deaf ear or blind eye to the racial injustice in Birmingham. He said he is quite aware of the connection that exists amongst all communities and states.

A Raisin In The Sun English Literature Essay

A Raisin In The Sun English Literature Essay Who is Lorraine Vivian Hansberry? Lorraine was born In Chicago on May 19, 1930 She based most of her novels on her life, she was 28 years old when she wrote her first play A Raisin in the Sun which won The Drama Critics Award for best play of the year and made Hansberry the first black, youngest person, and fifth woman to win that prize. She was the youngest of four children Carl, Jr., Perry, and Mammie. Her parents were well educated successful black citizens who publicly fought discrimination against black people. Her father, Carl Augustus Hansberry, Sr., was from Gloucester, Mississippi, he moved to Chicago after attending Alcorn College, and became known as the kitchenette king after subdividing large homes that were vacated by whites who were moving to the suburbs he then sold these small apartments or kitchenettes to African American migrants from the South. Hansberrys mother, Nannie Perry, a schoolteacher and, later, ward committeewoman, was from Tennessee. At the time of Lorr aines birth, she had become an influential society matron who hosted major cultural and literary figures such as Paul Robeson, Langston Hughes, and Joe Louis. Lorraine and her siblings enjoyed privileges unknown to their schoolmates; the parents filled their children with racial pride and civic responsibility. They founded the Hansberry Foundation; an organization designed to inform African Americans of their civil rights, they also encouraged their children to challenge the segregation policies of local restaurants and stores. (Cliffnotes, James, Rosetta). When Hansberry was a child she and her family lived in a black neighborhood on Chicagos Southside. During this time segregation enforced the separation of whites and blacks which was still legal and spreaded throughout the South, Northern States. This was including Hansberrys own Hometown Illinois. Carl and Nannie Hansberry challenged defensive real estate agreements by moving into an all-white neighborhood. Hansberrys family became one of the first to move into an all white neighborhood but, a mob of whites gathered in front of the house and threw a brick through the front window, narrowly missing eight-year-old Lorraine this forced the family to move out. Her father won a narrow victory over restrictive agreements from the Supreme Court, but the decision failed to set examples on their issue. Hansberry still attended Betsy Ross Elementary and Englewood High School even though her family stayed in a all white neighborhood it didnt change her right to get a education with all the other white kids because of her skin color she still had to attend a segregated public school for blacks .Lorraine Hansberry became interested in theater in high school, and pursued this interest in college. Her familys move into a restricted white neighborhood in 1937 helped her battle with injustice; this filled her with a sense of social activism. Their struggle would become the subject of her first major play. Departing from the family tradition of attending black colleges, Hansberry enrolled at the University of Wisconsin at Madison, a predominantly white university, to study journalism, but became equally attracted to the visual arts while she was there. She also attended the University of Wisconsin and the Art Institute of Chicago and studied in Guadalajara, Mexico, from 1948 to 1950. She became more politically active after moving to New York City and writing for freedom magazine. While participating in a demonstration at New York University, she met Robert Barron Nemiroff, the son of progressive Russian Jewish immigrants, and after a short intimate relationship, she married him on June 20, 1953. After having earned his masters degree four months earlier at New York University, he had begun writing a book on Theodore Dreiser, The young couple moved to Greenwich Village and Hansberry began to write massively about the people and lifestyles that she observed around her. She was already an experienced writer and editor, having published articles, essays, and poetry in Freedom, New Challenge Magazine and other political magazines.(Shmoop, A raisin in the Sun). After leaving Freedom in 1953 to concentrate on her writing, Hansberry worked various odd jobs including tagger in the garment industry, typist, program director at Camp Unity (an interracial summer camp), recreation leader for the physically disabled, and teacher at the Marxist-oriented Jefferson School for Social Science. When her husband co-wrote Cindy Oh Cindy (1956), a ballad that became an instant hit, the profits freed Hansberry to devote her full energies to a play about a struggling, working-class black family, like the families who rented her fathers properties on Chicagos South Side A Raisin In the Sun . A Raisin In the Sun reflects the frustrations of a black family whose dreams of economic progress have been let down in 1961, it was produced as a film with most of the original cast and won a special award at the Cannes Film Festival. During this period, Hansberry was much in demand as a public speaker. She expressed her belief that art is social and that black writers m ust address all issues of humankind. As the civil rights movement climaxed, she helped to organize fund-raising activities in support of organizations such as the Student Nonviolent Coordinating Committee (SNCC), called for the abolition of the House Un-American Activities Committee, and declared that President John E. Kennedy had endangered world peace during the Cuban Missile Crisis.(Answers.com, A raisin in the Sun). During the last four years of her life, Hansberry worked hard on several plays. The Sign in Sidney Brusteins Window was produced on Broadway in 1964, but critics were less open to this play that challenged the Greenwich Village intellectuals. During its short run, Hansberry battled pancreatic cancer, diagnosed in 1963. She died on 12 January 1965, the same night that her play closed.(Grade Saver, Sherrod, Cheryl.Berkow, Jordan). Lorraine Hansberry left behind several plays some are listed below: (Answers.com, A raisin in the Sun). Nonfiction the Movement: Documentary of a Struggle for Equality, Simon Schuster, 1964. To Be Young, Gifted and Black: Lorraine Hansberry in Her Own Words, introduction by James Baldwin, Prentice-Hall, 1969. Plays A Raisin in the Sun, opened in New Haven and Philadelphia, moved to Chicago, then produced on Broadway at the Ethel Barrymore Theater, March 11, 1959; published by New American Library, 1961. Les Blancs, single scene staged at Actors Studio Workshop, New York, 1963; two-act play produced at Long acre Theater, New York City, 1970. The Sign in Sidney Brusteins Window produced on Broadway, 1964; published by Random House, 1965. Lorraine Hansberrys A Raisin in the Sun and The Sign in Sidney Brusteins Window, New American Library, 1966. To Be Young, Gifted and Black, adapted for the stage by Robert Nemiroff, first produced at the Cherry Lane Theater, January 2, 1969; acting edition published by Samuel French, 1971. Les Blancs: The Collected Last Plays of Lorraine Hansberry, edited by Robert Nemiroff, introduction by Julius Lester, Random House, 1972, reprinted, New American Library, 1983. Lorraine Hansberry: The Collected Last Plays (Les Blancs, The Drinking Gourd, What Use Are Flowers?), edited by Robert Nemiroff, New American Library, 1983. Other (Answers.com, A raisin in the Sun). A Raisin in the Sun: The Unfilmed Original Screenplay, edited by Robert Nemiroff, Plume, 1992. All the Dark and Beautiful Warriors, an unfinished novel. Author of about two dozen articles for Freedom, 1951-55, and over 25 essays for other publications, including the Village Voice, New York Times, New York Times Magazine, Freedom ways, Mademoiselle, Ebony, Playbill, Show, Theatre Arts, Black Scholar, Monthly Review, and Annals of Psychotherapy. Books (Answers.com, A raisin in the Sun). Abramson, Doris E., Negro Playwrights in the American Theatre, 1925-1959, Columbia University Press, 1969, pp. 165-266. Black Literature Criticism, Gale, 1992. Carter, Steven R., Hansberrys Drama: Commitment amid Complexity, University of Illinois Press, 1991. Cheney, Anne, Lorraine Hansberry, Twayne, 1984. Davis, Arthur P., From the Dark Tower: Afro-American Writers, 1900-1960, Howard University Press, pp. 203-07. Hansberry, Lorraine, To Be Young, Gifted and Black: Lorraine Hansberry in Her Own Words, introduction by James Baldwin, Penguin Books, 1969. Hansberry, Lorraine, A Raisin in the Sun: The Unfilmed Original Screenplay, edited by Robert Nemiroff, foreword by Jewell Handy Gresham-Nemiroff, commentary by Spike Lee, Penguin Books USA, 1992. Periodicals (Answers.com, A raisin in the Sun). Black American Literature Forum, spring 1983, pp. 8-13. Commentary, June 1959, pp. 527-30. Freedom ways (special issue), 19:4, 1979. New Yorker, May 9, 1959. New York Times, January 13, 1965; October 5, 1983, p. C24. New York Times Review of Books, March 31, 1991, p. 25. Theatre Journal, December 1986, pp. 441-52. Time, January 22, 1965. Village Voice, August 12, 1959, pp. 7-8. Washington Post, November 17, 1986, p. D1. Hansberry wrote that she always felt the tendency to record her experiences her sense of history and the confusing role of women in history are also shown in her work. She was named most promising playwright. Raisin in the Sun ran for 530 performances from 1959 to 1965; A Raisin in the Sun was a play that Lorraine based on her life while living n Chicago during segregation.(Sparknotes,A raisin in the Sun). It talked about the life of a family called the Youngers some other characters Include: Walter Lee Younger  Ã‚  The central character of the play. Walter is a dreamer. He wants to be rich and devises plans to acquire wealth with his friends, particularly Willy Harris. When the play opens, he wants to invest his fathers insurance money in a new liquor store venture. He spends the rest of the play endlessly preoccupied with discovering a quick solution to his familys various  problems. Beneatha Younger (Bennie)  Ã‚  Mamas daughter and Walters sister. Beneatha is an intellectual. Twenty years old, she attends college and is better educated than the rest of the Younger family. Some of her personal beliefs and views have distanced her from conservative Mama. She dreams of being a doctor and struggles to determine her identity as a well-educated black woman. Lena Younger (Mama)  Ã‚  Walter and Beneathas mother. The head of the family, Mama is religious, moral, and caring. She wants to use her husbands insurance money as a down payment on a house with a backyard to fulfill her dream for her family to move up in the  world. Ruth Younger  Ã‚  Walters wife and Traviss mother. Ruth takes care of the Youngers small apartment. Her marriage to Walter has problems, but she hopes to rekindle their love. She is about thirty, but her weariness makes her seem older. Constantly fighting poverty and domestic troubles, she continues to be an emotionally strong woman. Her almost unenthusiastic sarcasm helps her to survive. Travis Younger  Ã‚  Walter and Ruths sheltered young son. Travis earns some money by carrying grocery bags and likes to play outside with other neighborhood children, but he has no bedroom and sleeps on the living-room sofa. Joseph Asagai  Ã‚  A Nigerian student in love with Beneatha. Asagai, as he is often called, is very proud of his African heritage, and Beneatha hopes to learn about her African heritage from him. He eventually proposes marriage to Beneatha and hopes she will return to Nigeria with him. George Murchison  Ã‚  A wealthy, African-American man who courts Beneatha. The Youngers approve of George, but Beneatha dislikes his willingness to submit to white culture and forget his African heritage. He challenges the thoughts and feelings of other black people through his arrogance and flair for intellectual competition. Mr. Karl Lindner  Ã‚  The only white character in the play. Mr. Lindner arrives at the Youngers apartment from the Clybourne Park Improvement Association. He offers the Youngers a deal to reconsider moving into his (all-white) neighborhood. Bobo  Ã‚  One of Walters partners in the liquor store plan. Bobo appears to be as mentally slow as his name indicates. Willy Harris  Ã‚  A friend of Walter and coordinator of the liquor store plan. Willy never appears onstage, which helps keep the focus of the story on the dynamics of the Younger family. Mrs. Johnson  Ã‚  The Youngers neighbor. Mrs. Johnson takes advantage of the Youngers hospitality and warns them  about moving into an all white  neighborhood. A Raisin In the Sun portrays a few weeks in the life of the Youngers, an African-American family living on the South Side of Chicago in the 1950s. When the play opens, the Youngers are about to receive an insurance check for $10,000. This money comes from the deceased Mr. Youngers life insurance policy. Each of the adult members of the family has an idea as to what he or she would like to do with this money. The head of the family, Mama, wants to buy a house to fulfill a dream she shared with her husband. Mamas son, Walter Lee, would rather use the money to invest in a liquor store with his friends. He believes that the investment will solve the familys financial problems forever. Walters wife, Ruth, agrees with Mama, however, and hopes that she and Walter can provide more space and opportunity for their son, Travis. Finally, Beneatha, Walters sister and Mamas daughter, wants to use the money for her medical school tuition. She also wishes that her family members were not so interest ed in joining the white world. Beneatha instead tries to find her identity by looking back to the past and to Africa. As the play progresses, the Youngers clash over their competing dreams. Ruth discovers that she is pregnant but fears that if she has the child, she will put more financial pressure on her family members. When Walter says nothing to Ruths admission that she is considering abortion, Mama puts a down payment on a house for the whole family. She believes that a bigger, house will benefit them all. The Youngers future neighbors find out that they are moving to an all white neighborhood, and they send Mr. Lindner, from the Clybourne Park Improvement Association, to offer the Youngers money in return for staying away. The Youngers refuse the deal, even after Walter loses the rest of the money to his friend Willy Harris, who persuades Walter to invest in the liquor store and then runs off with his cash. In the meantime, Beneatha rejects George Murchison, who she believes to be shallow and blind to the problems of race. She receives a marriage proposal from her Nigerian boyfriend, Joseph Asagai, who wants Beneatha to get a medical degree and move to Africa with him. The Youngers eventually move out of the apartment, fulfilling the familys long-held dream. Their future seems uncertain and slightly dangerous, but they are determined to live a better life. They believe that they can succeed if they stick together as a family and resolve to defer their dreams no longer. During Act 1 Scene 1 of the play which is entitled Friday Morning it is morning at the Youngers apartment. Their small home on the South Side of Chicago has two bedrooms one for Mama and Beneatha, and one for Ruth and Walter Lee. Travis sleeps on the couch in the living room. The only window is in their small kitchen, and they share a bathroom in the hall with their neighbors. Ruth is the first one in the house to wake up so she starts to cook breakfast and this awakes Walter and Travis while Travis is getting ready Walter and Ruth talk in the kitchen they do not seem happy as they engage in some slight humor they keep mentioning a check Walter scans the front page of the newspaper and reads that another bomb was set off, and Ruth responds with anger. Travis asks them for money he is supposed to bring fifty cents to school and Ruth says that they do not have it. His constant nagging quickly irritates her. Walter, however, gives Travis an entire dollar while staring at Ruth. Travis th en leaves for school, and Walter tells Ruth that he wants to use the check to invest in a liquor store with a few of his friends. Walter and Ruth continue to argue about their unhappy lives.(Bookrags, A raisin in the Sun). Act 1 Scene 2 The Following Morning The next day, Saturday, the Youngers are cleaning their apartment and waiting for the insurance check to arrive. Walter receives a phone call from his friend Willy Harris, who is coordinating the potential liquor store investment. It appears that their plan is moving smoothly. The insurance check is all Walter needs to pursue his liquor store. He promises to bring the money to Willy when he receives it. Meanwhile, Beneatha is spraying the apartment with insecticide in an attempt to get rid of cockroaches. Beneatha and Travis start fighting, and Beneatha threatens him with the spray gun. The phone rings, and Beneatha answers. She invites the person on the phone over to the still-dirty apartment, without concerning Mama. After hanging up, Beneatha explains to Mama that the man she has spoken to on the phone is Joseph Asagai, an African intellectual whom Beneatha has met at school. She and Mama discuss Beneathas worries about her familys ignorance abo ut Africa and African people. Ruth returns from seeing a doctor, who has told her that she is two months pregnant. She reveals this information to Mama and Beneatha. Walter returns home and wants to talk about his liquor store plans. Ruth wants to discuss her pregnancy with him and becomes upset when he will not listen.(Cummings study guide, A raisin in the Sun). Act 2 Scene 1 Later that same day Later on the same Saturday, Beneatha comes out from her room dressed in the Nigerian clothes that Asagai has brought her. She dances around the apartment, claiming to be performing a tribal dance while shouting OCOMOGOSIAY and singing. Mama comes home and announces that she has put a down payment on a house with some of the insurance money. Ruth is happy to hear this news because she too dreams of moving out of their current apartment and into a more spacious home. Meanwhile, Walter is noticeably upset because he wants to put all the money into the liquor store. They all become worried when they hear that the house is in Clybourne Park, an entirely white neighborhood. Mama asks for their understanding it was the only house that they could afford. She feels she needs to buy the house to hold the family together. Ruth regains her pleasure and rejoices, but Walter feels betrayed, his dream swept under the table. Walter makes Mama feel guilty, saying tha t she has crushed his dream. He goes quickly to his bedroom, and Mama remains sitting and worrying.(enotes, Marie Rose Naiper Kowski). Act 2 Scene 2 Friday Night a few weeks later On a Friday night a few weeks later, Beneatha and George return from a date. The Youngers apartment is full of moving boxes. George wants to kiss Beneatha, but she does not want to kiss. She wants to engage George in a conversation about the life of African-Americans. It seems that George wants to marry a nice, simple, sophisticated girl. Mama comes in as Beneatha kicks him out Mrs. Johnson the Youngers neighbor visits. Mama and Ruth offer her food and drink, and she gladly accepts. She has come to visit to tell them about a black family who has been bombed out of their home in a white neighborhood. Walters boss calls, telling Ruth that Walter has not been to work in three days. Walter explains that he has been wandering all day (often way into the country) and drinking all night (at a bar with a jazz duo that he loves). He says that he feels depressed, and useless as the man of the family(Sparknotes,A raisin in the Sun). Act 2 Scene 3 Saturday moving day, one week later On Saturday, a week later, it is moving day. Ruth shows Beneatha the curtains she has bought for the new house and tells her that the first thing she is going to do in their new house is take a long bath in their very own bathroom. Ruth comments on the changed mood around the household, noting that she and Walter even went out to the movies and held hands the previous evening. Walter comes in and dances with Ruth. Beneatha teases them about acting in a stereotypical fashion but does not really mean any harm. A middle-aged white man named Karl Lindner appears at the door. He is a representative from the Clybourne Park Improvement Association, and he tells the Youngers that problems arise when different kinds of people do not sit down and talk to each other. The Youngers agree, until he reveals that he and the neighborhood coalition believe that the Youngers presence in Clybourne Park would destroy the community there. When Mama comes h ome, Walter, Ruth, and Beneatha tell her about Mr. Lindners visit. It shocks and worries her, but she supports their decision to refuse the buyout offer. Then, as she is making sure that her plant is well packed for the trip, the rest of the family surprises her with gifts of gardening tools and a huge gardening hat. Mama has never received presents other than at Christmas, and she is touched by her familys generosity. Just as the whole family begins to celebrate, Bobo, one of Walters friends, arrives. After some stumbling, he announces that Willy Harris has run off with all of the money that Walter invested in the liquor store deal. It turns out that Walter had invested not only his $3,500 but also the $3,000 intended for Beneathas education. Mama is angry and begins to beat Walter in the face. Beneatha breaks them up. Weakness overcomes Mama, and she thinks about the hard labor her husband endured in order to earn the money for them. She prays heavily for strength.(123 help me, A raisin in the Sun). Act 3 An hour later One hour later on moving day, everyone is still unhappy. Walter sits alone and thinks. Asagai comes to help them pack and finds Beneatha questioning her choice of becoming a doctor. She no longer believes that she can help people. Mama enters and announces that they are not going to move. Ruth protests. Walter returns, having called Mr. Lindner and invited him back to the apartment he intends to take his offer of money in exchange for not moving to Clybourne Park. Everyone objects to this plan, arguing that they have too much pride to accept not being able to live somewhere because of their race. Walter, very agitated, puts on an act, imitating the stereotype of a black male servant. When he finally exits, Mama declares that he has died inside. Beneatha decides that he is no longer her brother, but Mama reminds her to love him, especially when he feels hopeless.(Pink Monkey, Sauder,Dianne). The movers and Mr. Lindner arrive. Mama tells Walter to deal with Mr. Lindner, who is laying out contracts for Walter to sign. Walter starts hesitantly, but soon we see that he has changed his mind about taking Mr. Lindners money. His speech builds in power. He tells Mr. Lindner that the Youngers are proud and hardworking and intend to move into their new house. Mr. Lindner appeals to Mama, who defers to Walters statement. Ultimately, Mr. Lindner leaves with his papers unsigned. Everyone finishes packing up as the movers come to take the furniture. Mama tells Ruth that she thinks Walter has finally become a man by standing up to Mr. Lindner. Ruth agrees and is noticeably proud of her husband. Mama, who is the last to leave, looks for a moment at the empty apartment. Then she leaves, bringing her plant with her.(Cliffnotes, James Rosetta). While reading a raisin in the sun I came to a conclusion that it is essentially about dreams, as the main characters struggle to deal with the depressive circumstances that rule their lives. The title of the play refers to a line that Langston Hughes famously said in a poem he wrote about dreams that were forgotten or put off. He wonders whether those dreams shrivel up like A raisin in the Sun. Every member of the Younger family has a separate, individual dream Beneatha wants to become a doctor, for example, and Walter wants to have money so that he can afford things for his family. The Youngers struggle to attain these dreams throughout the play, and much of their happiness and depression is directly related to their achievement of, or failure to attain, these dreams. As the play progressed The Youngers eventually move out of the apartment, fulfilling the familys long-held dream. Their future seems uncertain and slightly dangerous, but they are determined to live a better life. They believe that they can succeed if they stick together as a family. By the end of the play, they learn that the dream of a house is the most important dream because it unites the family, And so did I.

The House on Mango Street Cisneross Style :: House Mango Street

The House on Mango Street Cisneros's Style Sandra Cisneros's writing style in the novel The House on Mango Street transcends two genres, poetry and the short story. The novel is written in a series of poetic vignettes that make it easy to read. These distinguishing attributes are combined to create the backbone of Cisneros's unique style and structure. The novel has confused many critics and readers because it reads like poetry, yet in actuality it is a narrative. Cisneros admits that many of the vignettes are "lazy poems." This means that they could be poems if she had taken the time to finish them (Olivares 145). At many times throughout the novel the words rhyme and can almost be put to a catchy tune. For example, the chapter "Geraldo No Last Name" reads like a poem with end rhyme and a structured pattern. "Pretty too, and young. Said he worked in a restaurant, but she can't remember which one" (Cisneros 65). At the other end of the spectrum, the novel is a series of vignettes. "I would affirm that, although some of the narratives of Mango Street are 'short stories,' most are vignettes, that is, literary sketches, like small illustrations nonetheless..." says critic Julian Olivares (145). Cisneros has stated that she wants a reader to be able to pick up the novel and understand its meaning from any point within; therefore, the novel is told in a series of vignettes, each of which makes it own point. The vignettes are combined to create a larger story (Olivares 145). "Chanclas" is an example of Cisneros's sound prose vignettes. "Meanwhile that boy who is my cousin... asks me to dance and I can't" (Cisneros 47).This chapter is a literary sketch which illustrates Esperanza's insecurity about being poor. Mango Street isn't necessarily structured in chronological order. There are no drastic nor specific changes in time. The reader understands that the character is growing up, but the existing structure can be rearranged without compromising the reader's understanding. The chapters "Hips" ("They(hips) bloom like roses, I continue because it's obvious I'm the only one who can speak with any authority...") and "The First Job" ("So the next morning I put on the navy blue dress that made me look older.

Causes of obesity Essay

Alderman describes the problem with great success that gets the reader’s attention. She introduces the problem by explaining common causes of obesity, which are addressed in Michelle Obama’s campaign recently. Referring to the nation’s first lady to address her issue, Alderman intensifies the problem so the reader can â€Å"see† it better. She then quotes the Center for Disease Control and Prevention statistic that â€Å"one of three children in this country is overweight or obese.† The author also uses statistics and facts to dramatize the problem making the reader actually â€Å"feel† the problem, thus appealing to their pathos. She evokes a sense of anxiousness for the parents because they may feel surprised and worried if their children have the same problem with obesity. To inspire such pathos and to further convince the reader that the problem must be solved, she applies logos. She explains that if action is not taken, many kids are at risk for Type 2 diabetes and heart disease. In addition, by referring to Michelle Obama and giving credit to a study and relevant sources, she also establishes her ethos. By creating pathos, logos, and ethos while describing the problem, Alderman is very effective in giving the problem presence. Alderman is also very successful in describing her solution; she does a terrific job of enhancing the power of her proposal through striking visual texts. Each element in her solution is emphasized with capitalized, bold headings such as â€Å"FACE THE FACTS.† Within these categories are her recommendations to all parents. She speaks directly to them and her goal is to inform them of new information about what they can do to keep their family healthy and avoid childhood obesity. Using the visual technique, Alderman creates a sense of trustworthiness, which appeals to her audience to do what is recommended.

Free Essays on Differences Between Inner City & Suburban Teenagers

In the past, their have been many stereotypes on inner city and suburban teenagers. Inner city teenagers have been viewed as young people that don’t care about their life and are heavily into drugs and alcohol. The suburban teenagers have been viewed as â€Å"perfect† young people that have bright futures and don’t really do anything wrong. Being an inner city teenager that has family in the suburbs, I have been able to see both sides. I have seen what suburban teenagers do in their leisure time, and it wasn’t anything worth bragging about. I have also seen what inner city teenagers do in their leisure time and yes, some of which shouldn’t be mentioned either. But other then that, times have changed and both teenagers’ actions are more related then many people would believe. One would atomically assume that the inner city teenager would be more likely to get into trouble because of the limited number of after school activities and the lack of parent support. But suburban teenagers are somewhat under more stress then inner city teenagers. One suburban teenager’s states â€Å"It’s expected of you to do well in any aspect of life†¦you don’t want to seem different or you’re outside what is expected of you† (Temple Times â€Å"Suburban teens defy stereotypes in subtle ways†). They are under more pressure and therefore turn to other means for relaxation on the weekends. That usually means partying and drinking very frequently. Inner city teenagers also do the same thing, but it’s viewed in a different way. Inner city teenagers are more prone to drinking and drugs because the limited number of activities to keep them busy. When there is nothing else better to do after school, why not get high? There have been many studies on suburban and inner city teenagers. It’s a known fact that parents try to move into suburban areas because they think it will be a better environment for the children. A recent report by the Manhat... Free Essays on Differences Between Inner City & Suburban Teenagers Free Essays on Differences Between Inner City & Suburban Teenagers In the past, their have been many stereotypes on inner city and suburban teenagers. Inner city teenagers have been viewed as young people that don’t care about their life and are heavily into drugs and alcohol. The suburban teenagers have been viewed as â€Å"perfect† young people that have bright futures and don’t really do anything wrong. Being an inner city teenager that has family in the suburbs, I have been able to see both sides. I have seen what suburban teenagers do in their leisure time, and it wasn’t anything worth bragging about. I have also seen what inner city teenagers do in their leisure time and yes, some of which shouldn’t be mentioned either. But other then that, times have changed and both teenagers’ actions are more related then many people would believe. One would atomically assume that the inner city teenager would be more likely to get into trouble because of the limited number of after school activities and the lack of parent support. But suburban teenagers are somewhat under more stress then inner city teenagers. One suburban teenager’s states â€Å"It’s expected of you to do well in any aspect of life†¦you don’t want to seem different or you’re outside what is expected of you† (Temple Times â€Å"Suburban teens defy stereotypes in subtle ways†). They are under more pressure and therefore turn to other means for relaxation on the weekends. That usually means partying and drinking very frequently. Inner city teenagers also do the same thing, but it’s viewed in a different way. Inner city teenagers are more prone to drinking and drugs because the limited number of activities to keep them busy. When there is nothing else better to do after school, why not get high? There have been many studies on suburban and inner city teenagers. It’s a known fact that parents try to move into suburban areas because they think it will be a better environment for the children. A recent report by the Manhat...

Where Should I Take the SAT

Where Should I Take the SAT SAT / ACT Prep Online Guides and Tips While you're doing a lot to prepare for the SAT, you probably haven't given that much thought to the physical location of your test. However, that location could definitely affect your performance. Think about it – have you ever had to take a test in a cramped classroom or in room without air conditioning? It probably didn’t exactly help your performance. So why would you take the SAT in sub-optimal conditions? Read our guide to choosing the best possible test location so you can do as well as possible. Two Search Methods Before we worry about choosing locations, you have to find out what those locations are. We will go over two methods to finding SAT locations – one that’s easy to use but less informative, and one that’s harder to use but contains more info. Method One: College Board’s Test Center Search College Board’s Test Center Search lets you look up test centers by state or by city. Depending on where you live, this may give you all you need to know. The Test Center Search page allows you to search for SAT locations by state and city. Image via College Board. For example, I’m from Utah. In the entire state, there are just nine testing locations for the next SAT, mostly at area colleges. So just seeing these nine locations will give me all I need to know. Likely any student in Utah will have just one or possibly two options based on location. Some of Utah's nine SAT locations. Image via College Board. However, if you live in a state like Massachusetts with dozens of potential test sites, you may want to do a more fine-grained search. You can search by city, but remember to look up towns and suburbs near to you to see the most options. If you’re in a state with tons of choices, the second search method, which allows you to look by zip code, will likely be easiest†¦ Method Two: Begin to Register for the SAT For whatever reason, College Board’s test location search within its registration process is more informative than its basic test search option. So to get access to the most efficient SAT location search, you have to go through the SAT registration system. Move through College Board's SAT registration process until you get to step 3, "Select Test Center." Image via College Board. You can enter your zip code (rather than search by only city or state) and see the options closest to you, including neighboring cities. This is much more efficient if you there are a lot of potential test sites near you. Image via College Board. You can also see who still has seats available for the test, which is important info if you know you need to register soon. You don't have to complete the registration to use the search tool. Also, live close to a state line? Consider options over the border, especially if rules/laws are different (some states require scores be reported to talent searches). Choosing a Test Site Now that you know how to search for a test center, you probably fall into one of two camps. In the first camp, let’s call it the Utah camp, your test location is entirely determined by proximity. This means that you have only one or two options based on where you live, so unfortunately you can’t optimize your test center beyond location. But if you’re in the second camp, let's call it the Massachusetts camp, you have many choices. So how do you make sure you pick the best possible test center? Your choice of test location depends on a few important factors, which we will cover in order of importance. How Far Do You Have to Travel? Basically, the closer you live to a test center, the better. You don’t want to risk having a morning-of traffic or weather crisis. Many students test at their high school if they can, but if you live far away from your high school, it might actually be better to see if there is a location closer to your home. Also consider that parking and drop-off around the center is likely going to be congested on the morning of the test, and plan accordingly. Add at least 10 minutes onto predicted travel time to account for this. Are You Familiar With the Test Site? Once you’re inside the center, you’ll be less stressed if you know how to get around. For example, if you’re testing in your own high school, even if you’re headed to a room you’ve never had a class in, you’ll likely be able to find it easily. However, if you’re in a university building and have to go looking for the room, or take a wrong turn, that could add unnecessary stress the morning of the SAT. If you’re heading to a new building on test day, either scope it out before test day or arrive early to give you ample time to get to your test room. Getting lost and ending up in a lonely hallway that looks like something out of The Shining probably won't help your test day jitters. Who's Going to Be There? Don't just think about where you're taking the SAT. Think about who is going to be there, too. If you’re taking the SAT at your high school or at a location with students from your high school, that could be good or bad, depending on your personality. Will seeing friends or classmates relax you, or stress you out? For some students, seeing their friends could help calm them down. Seeing familiar faces and having a moment to joke around before the test could alleviate stress. But for others, seeing their classmates could remind them of their competition for college and make them more stressed. Or seeing friends could be more distracting than helpful. There’s no right answer here. Just take your personal preferences into account. If you know that having your friends around will help, don’t worry about heading to your local high school. If you think it will be stressful for you, consider going to a test center more out of the way so you can focus better on the test. Any Test Center Problems? You should also consider some of the more nitty-gritty details of the testing center before making your choice. There are many factors that could make the test center itself good or bad. Are there windows in the test rooms? For some students, sitting by a window is distracting. For others, being in a windowless room feels suffocating. Are there heating/cooling issues? Taking a test in the sweltering June heat without A.C. would be miserable, but so would taking it in a freezing room in November. If you’re signed up for a winter or summer test date, in particular, make sure you’re in a room with decent temperature control. Any there issues like nearby construction? For example, if there is a noisy construction project going on by your high school, you might elect to go to farther location to make sure your test center will be quiet. Finally, think about desk size. Generally, the more space, the better, because you’ll be balancing the test book and the answer sheet. This can be tricky on those tiny desks some college rooms have. If you’re sensitive about your work space, try and sneak a peak at the test room before you sign up. Should I Just Test at My High School? After reading through all these possible factors, you might be thinking you should just test at your high school, since you know the most about it. For many students, this is a great option. Make sure to consider the following factors, though. Will familiar faces distract you? Like we discussed above, for some students, seeing friends and classmates on test day can be stressful. If you would prefer to be with a crowd of strangers, look into different locations. Is there a closer location you could go? Keep in mind the Saturday morning SAT commute is typically earlier than your high school commute. There might be unexpected traffic and parking issues at the school. If your high school is a ways away, see if there are closer testing locations. Are there known issues with your high school, like small desks or a nearby construction project? If anything about your high school is distracting for you, think about other locations. Finally, do you tend to lose focus in environments you’re used to? Some people prefer the â€Å"blank slate† environment of a new testing center. Others like being in familiar environments for stressful, high-stakes testing. If none of the above are true, your high school could be the best option since you’re familiar with the location. You’ll be less likely to run into morning-of problems simply because you know the building well. Other Tips Be aware of test center closings. Sometimes College Board has to close test centers due to weather or other reasons. Check your email carefully in the weeks and days leading up to the test in case something happens to your location. Drive to the testing location before the morning of the test if you’ve never been there. Make sure the route you’re using (or the route Google Maps is telling you to use) is accurate and gets you there. You don’t want to risk getting lost the morning before the test. If you have a long drive the morning of, pack breakfast with you to save time. You can also listen to music in the car (relaxing music if you need to calm down, pump-up music if you want to get amped) or review some notes to get your brain in gear. (But don't review notes if you're the one driving!) Finally, recognize you can change your location after registering, but there’s a $28 fee and locations fill up the closer you get to the test. What’s Next? Not feeling 100% ready for the SAT yet? Consider reading our guide to a 1600 by our full scorer. Even if you’re not going for a perfect score, the skills described in this post will help you in your last studying push. We also recommend doing full SAT practice tests, with strict timing, to get used to SAT pacing and help build your stamina. Get access to free, official online practice tests here. Curious about what else you should do the morning of the test? Get our advice on the best routine. Want to improve your SAT score by 160 points?We've written a guide about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

American Nursing Idol Research Paper Example | Topics and Well Written Essays - 2000 words

American Nursing Idol - Research Paper Example The paper will include description and discussion of different aspects of this contest that will allow a comprehensive understanding of nursing theorists and theories in an innovative manner. JUDGES I do not know you or your group members so you will have to fill out this section. THEORISTS IN FINALS Dorothy Johnson First finalist of the American Nursing Idol contest is Dorothy Johnson, a famous nursing theorist who has played a significant role in defining the field of nursing and especially, the role of nurses. In particular, Dorothy has put enormous efforts in indicating the significance of care of nurses on patients with her model of nursing care in the year 1968. She defined nursing as â€Å"the efficient and effective behavioral functioning in the patient to prevent illness" (Basavanthappa, 2007). In addition, she stated that nursing was â€Å"concerned with man as an integrated whole and this is the specific knowledge of order we require† (Basavanthappa, 2007). ... Dorothy (Basavanthappa, 2007) has indicated that a nurse’s behavior should be in accordance with requirements of a society, and secondly, a nurse should be capable of bringing an alteration in the behavior of patients that may subsequently result in support to the biological components. Thirdly, a nurse’s goal is to ensure benefits to the patients during the period of sickness with the application of knowledge and expertise of physicians (Basavanthappa, 2007). Lastly, behavior of nurse should not in any way cause unessential shock or suffering to the patient during the same period. Virginia Henderson Virginia Henderson is second finalist of the American Nursing Idol who has given huge competition to her opponents with her concept of nursing. In particular, Henderson’s work is inductive, and a derivation of her education and experience (Timby, 2008). One of the significant characteristics of her concept is emphasis on independence of patients while they are in the healthcare settings, as she indicated that such independence enable patients to recover soon and adjust to normal settings after the process of hospitalization. According to her, nursing is â€Å"assisting individuals to gain independence in relation to the performance of activities contributing to health or its recovery† (Basavanthappa, 2007). In addition, her concept is a categorization of fourteen constituents that she believed essential for the fulfillment of human needs. Besides fourteen components, Henderson identified the role of nurses in three aspects: â€Å"substitutive (doing for the person), supplementary (helping the person), and complementary (working with the person)† (Klainberg & Dirschel, 2009). Moreover, it is an observation that before Henderson, there was no distinction